The main points

  • Family Planning Victoria has been providing expert, confidential BBV/STI check-ups to Victorians of all ages, genders, sexual and gender preference, and backgrounds for over forty years.
  • Consultations will be bulk billed if you are 18 years of age or under or if you have a concession card (such as a Health Care card or Pension card). All other individuals will be billed up front the cost of the consultation plus a gap fee ($10 for students or $25 everyone else). More information on cost
  • If you do not have an Australian Medicare card you will be charged the full fee for any services you receive, as well as the cost of any pathology tests ordered.

Family Planning Victoria has been providing expert, confidential Sexually Transmissible Infections (STIs) & Blood Borne Viruses (BBVs) check-ups to Victorians of all ages, genders, sexual and gender preference, and backgrounds for over forty years.

We also provide expert advice and care on a broad range of reproductive and sexual health matters. 

What does an STI/BBV check-up involve?

For an STI screen - unless a person has symptoms, most of the time people do not need to have a physical examination and they will just be asked to provide a urine sample for lab testing. If you have anal sex you may be asked to self-collect an anal swab for lab testing. 

For a BBV screen – a blood sample is collected using a small needle.

Whichever samples are taken – they are sent to an external, accredited laboratory which uses state of the art technology to perform the testing. Depending upon the test requested it can take up to one week for the result report to be received at Family Planning Victoria.

How much does it cost?

Please note that effective from the 1st July 2017, we will transition to a Gap Fee billing system.

For each general consultation with a Doctor, there will be a consultation fee (MBS scheduled fee) plus a Gap Fee of $25*, payable at the end of your visit. The Gap Fee for students able to present a valid student card will be $10*. Nurse consultations will attract the Gap Fee only.

Centrelink Concession Card holders will be bulk billed for all general consultations, as will people aged 18 and under. Patients with a valid FPV membership will be bulk billed for general consultations until their membership has expired.

Pathology will be bulk billed for Medicare Card holders. If you do not have Medicare additional pathology fees may apply and will be discussed during your appointment.

Reception staff can assist with submitting Medicare claims and updating details with Medicare if required.

Please discuss any questions or concerns with our reception team.

*The rate of the Gap Fee is subject to review from time to time.

Download the full list of fee estimates or view our frequently asked questions.

What to expect when you attend our service:

Step 1: Registration

If this is your first visit to Family Planning Victoria, you will be asked to complete a registration form. If you need help completing it, one of our friendly reception staff will be able to help you. Please ask our staff if you need an interpreter to use our service so we can book this for you.

Once registered, you will be asked to take a seat in the waiting area. If you have a booked appointment we will make every effort to see you as close to your appointment time as possible.

If you are accessing the service as a ‘drop in’ (i.e. you have not booked an appointment) then a Nurse will call you (by your first name only)  and, once in a private space, confirm your identity by asking your full name, your date of birth and your current address.

Waiting times for the drop in clinic can vary but you will generally be seen by a nurse within 15 minutes of arrival. This initial consultation is used to establish your needs and direct you to the most appropriate health professional on duty (i.e. a nurse or a doctor).

Your visit to our clinic is confidential. Our services operate according to relevant legislation regarding the storage of, access to and privacy of your health information.

Step 2: Triage of clients accessing the drop in service

If you are accessing our clinic as a ‘drop in’, the triage nurse will ask you some personal questions once you are in a private space. These questions are asked in order to assess your reason for visiting us, to obtain a brief sexual and (if appropriate) reproductive health assessment, and to decide which health professional we should direct you to. Sometimes we may refer clients to an external service which is better able to help; the reason for this will be fully explained. If our service is very busy we will give you the option to return on another day – you may prefer a booked appointment if this happens.

Step 3: The consultation

After triage, a doctor or nurse will see you in another private room and ask some more detailed personal questions about your general health, sexual health and reproductive health (if appropriate).

Your doctor or nurse will discuss with you any risks you may have experienced or be concerned about or unaware of, what tests or treatment or advice is appropriate, and options for minimising any future risks and maximising your sexual and reproductive health going forward.

Family Planning Victoria has a sex positive perspective. Please do not feel worried about sharing any experiences or concerns with our doctors or nurses. We are here to help everyone.

Step 4: Examination and tests

It may be very simple, e.g. just providing a urine sample. Sometimes part of a reproductive and/or sexual health check-up may involve: having a genital examination; providing a urine sample; swabs from the vagina, anus and/or throat; and/or blood tests. All recommended examinations and tests will be fully discussed with you.

  • If you require an examination, the doctor or nurse may need you to undress from the waist down. We are discreet and respectful if we need to do this. Your privacy is assured. 
  • Genital examination and testing is mostly painless but some tests may cause minor, temporary discomfort.
  • After tests are taken, specimens are sent to a laboratory. Some results are available within 5 days, whilst others may take one or two weeks. We will explain whether you need to phone us or come back to get your results.
  • Depending on the outcome of your consultation, you may be treated on the day of your visit or given a prescription to take to a local pharmacy. There may be a small cost involved with this.
  • Vaccinations may be offered if appropriate.

Some other things to consider

Family Planning Victoria is a major provider of reproductive and sexual health education and training for healthcare professionals (nurses and doctors) in Victoria. You may be asked if you are happy for a non Family Planning Victoria health professional to attend your consultation so that they can gain experience in our area of expertise. Your participation is voluntary and deciding not to agree will not affect your care in any way.

Family Planning Victoria often has an active research program. You may be offered the opportunity to participate in one of our clinical trials or studies. Again, participation is voluntary and deciding not to agree will not affect your care in any way.

Where to get more information, support or advice


This website provides general information only. The suitability of such general information  varies  from   person  to   person,  depending  on individual circumstances.   You should seek specific medical or legal advice for your individual circumstances.

Copyright © 

The copyright for material on this website is owned by Family Planning Victoria (or, in some cases, by third parties) and is subject to the Copyright Act 1968. We permit you to reproduce or communicate our copyright material if you are a not-for-profit educational organisation, for  the purpose of providing the information to your students provided that you include any disclaimers associated with that material.  Any other reproduction or communication of our material requires our prior consent, via our consent form which you can complete and submit.

Last updated: 5 June 2016

Contact us


Telephone: 03 9257 0100 or freecall 1800 013 952

Fax: 03 9257 0111


In this section