Sexual and reproductive health care, education and advocacy

Consistent with Victorian Government policy and legislation, Family Planning Victoria endorses fair information handling practices and the use of information in compliance with our obligations under the Privacy Act 1988 (Cth) and the Health Records Act 2001 (Vic). Read our privacy policy.

Our Website Privacy Statement explains how our privacy policy applies to your use of our website and specifically how personal information is collected through your use of our website. At all times, the following privacy statement is subject to our privacy policy.

Collection of your personal information

The personal information we collect via this website may include:

• the content of any electronic forms you submit, requesting services, information or action
• information submitted when you choose to participate in an online survey
• any messages or comments you submit via this website or to email addresses on this website, which may include personal contact information. 

Use and disclosure of your personal information

Where we collect personal information from you via our website, a privacy disclaimer will indicate which third parties we might share your information with (if any). In addition to providing our services to you and carrying out your requests, we may use or disclose personal information that we collect about you for purposes including the following:

• for the purpose that we have collected the information
• to assist our research, planning, product and service development, security and testing
• to help us operate, administer, develop or enhance this website
• where we suspect that fraud or unlawful activity has been, is being or may be engaged in
• any other purposes required or authorised by law.

Email addresses provided via this site will only be used to respond to specific user queries. They will not be added to any mailing lists, nor disclosed to any other party without users' knowledge and consent, unless required by law.

Security

We have implemented technology and security policies, rules and measures to protect the personal information we have under our control. However, please be aware there are risks in transmitting information across the Internet. While we strive to protect such information, we cannot ensure or warrant the security of any information transmitted to us online and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification and disclosure. If you are concerned about conveying sensitive material to us over the Internet, you can choose to contact us by telephone or mail.

Feedback, information request form and email

We may preserve the content of any feedback form, information request form, email or other electronic message we receive. Any personal information contained in that message will only be used or disclosed in keeping with our privacy policy. We will not use that information to add you to a mailing list without your consent.

Links to external websites

Our privacy policy does not extend beyond this website. When following links to other sites from our  website, we recommend you read the privacy statement of that site to familiarise yourself with its privacy practices.

Clickstream data

This website's web server automatically records non-personal clickstream data. To the extent that any clickstream data could make you identifiable, we will not attempt to identify you from clickstream data unless required by law or to investigate suspected improper activity in relation to the website or to assist in law enforcement.

The following clickstream data is automatically recorded by this website's web server for statistical and system administration purposes only:

• your IP address
• your domain name (e.g. yahoo.com, hotmail.com, etc)
• the date and the time you visited the site
• the pages you accessed and the files you downloaded
• the address of the last site you visited
• your operating system
• the type of browser you are using.

Cookies and data collection

Like many sites, this website may use cookies from time to time. Cookies are small data files that a website is able to place on a user's hard drive to record aspects of that user's experience of the website. For example, we may use cookies to record that a user visited a particular section of the website, that their browsing software was a particular version, or to ensure online applications and transactions do not require you to re-input information when moving between web pages. In this way, cookies can improve the operation of the website, and make your visit more positive. 

Importantly, in depositing information on a user's computer and referring to it later in the same session (sessional) or on a subsequent visit (persistent), cookies do not need to identify the user or record any personal information.

The default settings of browsers like Netscape and Internet Explorer may allow some or all cookies, but users can easily take steps to erase cookies from their hard-drive, block all cookies, or receive a warning before a cookie is stored. However, some parts of sites may not function fully for users that disallow cookies.

Access and correction

To request access to or correction of your personal information held by Family Planning Victoria, please contact us.

Family Planning Victoria 
Privacy Advisor
PO BOX 1388, BOX HILL, VIC, 3128 
E/ hr@fpv.org.au  T/ 03 9257 0100