Our clinics

We have two dedicated sexual and reproductive health care clinics, one of which is especially for people under 25.

Privacy & Confidentiality  

Your confidentiality (privacy) is protected by law. Our doctors, nurses and counsellors observe this law. This means we keep the information you give us confidential and you can talk about personal issues such as feelings, sexuality, sex, smoking, drugs and relationships in private.

However, the law also says there are times when we might need to report information if we have serious concerns about your safety or someone else's safety.

For more information, please read our easy English Privacy Statement.

Box Hill clinic (for everyone)

Ground floor, 901 Whitehorse Rd, Box Hill (near Box Hill Station)
T/ 03 9257 0100 or freecall 1800 013 952

Clinic hours: Mon-Fri 9.00am-5.00pm
 
Booked appointments: 9.00am-12pm

Drop-in service
(no appointment necessary): 1.00-5.00pm  

People are seen depending on urgency and when they arrive. We recommend arriving as early as possible. Unfortunately, we may not be able to see everyone.

Action Centre clinic (for people aged under 25)

Level 1, 94 Elizabeth St, Melbourne (near Flinders St Station)
T/ 03 9660 4700 or freecall 1800 013 952
Clinic hours: Mon-Fri 10.00am-6.00pm
D
rop-in service 11.00am-6.00pm (no appointment necessary)

People are seen depending on urgency and when they arrive. We recommend arriving as early as possible. Unfortunately, we may not be able to see everyone.

Our services

Our services include:

  • contraception
  • fertility information
  • women's health
  • Pap tests
  • pregnancy choices information and support 
  • sexual health counselling for people with a disability
  • screening and certification for sex workers
  • sexual health services for young people
  • STI testing
  • vaccinations.

Costs

Our consultations are free or low cost and we charge a small annual fee. This gives you unlimited access to our clinics for one year. You also receive a 10% discount on selected items from our resource centre bookshop. The annual fee does not give priority access to clinic services and might not be charged in cases of genuine hardship.

If you are an overseas student , traveller or in Australia on a temporary visa, you are welcome to attend a FPV clinic but you will be charged. You may be able to claim this fee back from your private health/travel insurance and we suggest you check before you attend a FPV clinic. Please note any pathology tests will incur an additional charge.

Please pay at reception by cash, EFTPOS or credit card. 

  • Under 18: free
  • Students, Healthcare card holder and unemployed over 18: $10.50 per year
  • Other adults: $36.00 per year

What to bring

If possible, please bring your Medicare Card. If you can't find your card, our staff will be able to find your Medicare number for you.