Get help now

All emergencies - Phone 000

Sexual and reproductive health care - Family Planning Victoria services

  • Box Hill Clinic P/ 03 9257 0100
  • Cranbourne Clinic P/ 03 5990 6789 (Tuesdays only)
  • CBD Action Centre (for under 25s) P/ 03 9660 4700 or 1800 013 952 (freecall)
  • Hoppers Crossing Action Centre (for under 25s) P/ 03 9742 8155 or 03 9660 4700 (Tuesdays only)
  • Sexual Health Advice Line - (9am-1pm Mon-Fri) P/ 03 9257 0116

Emergency contraception

Available over the counter at a pharmacy or at one of our clinics. You don't need a doctor's prescription.

Rape or sexual assault

Centre Against Sexual Assault (For advice following rape or sexual assault) P/ 1800 806 292

Mental health

Suicide Help Line P/ 1300 651 251

Crisis Assessment Team Mental Health Issues P/ 1300 369 012

LifeLine P/ 13 11 14

Violence                                                                               

Child Protection Crisis Line P/ 131 278

Immigrant Women's Domestic Violence Service P/ 03 8413 6800

Indigenous Family Violence Support Officers P/ 03 9616 8028

Women's Domestic Violence Crisis Service of Victoria P/ 03 9373 0123 or 1800 015 188 (country toll free)

Health care

Gay and Lesbian Switchboard P/ 03 9827 8544 (Melbourne) or 1800 631493 (country)

Multicultural Health and Support Service P/ 03 9076 3942

Maternal & Child Health Line P/ 1800 134 883

Nurse on Call P/ 1300 606 024

PEP (Post Exposure Prophylaxis) Hotline (if you think you've been exposed to HIV infectio) P/ 1800 889 887 Freecall

VACCHO (Victorian Aboriginal Controlled Health Organisation) P/ 03 9419 3350

Drugs and alcohol

Directline (drug/alcohol info) P/ 1800 888 236

Family Drug Help Line P/ 1300 660 068

Family relationships

Family Relationship Advice Line P/ 1800 050 321

Relationships Australia P/ 1300 364 277 or 03 9261 8700

Other support             

Kids Help Line P/ 1800 55 1800

Parentline P/ 13 22 89

Mensline P/ 1300 789 978

Griefline P/ 03 9596 7799

Men's Referral Service P/ 03 9428 2899 or 1800 065 973 (STD Freecall)

Positive Women (for women living with HIV) P/ 03 9076 6918

People Living with HIV/AIDS Victoria P/ 03 9865 6772

Straight Arrows (support for heterosexual people living with HIV) P/ 03 9076 3792

Translating and Interpreting Service P/ 131 450

Victorian AIDS Council P/ 03 9865 6700

Victorian Women with Disabilities Network (VWDN) P/ 03 9662 3755

Women's Legal Service Victoria P/ 03 9642 0877 or 1800 133 302 (country toll free)

WIRE (Information for women) P/ 1300 134 130